Plans & Pricing
Plans vary by query limits, data tracking, analysis and support options.- 150 queries/month
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- Track Mentions
- Track Reviews
- Custom AI Models
- 5 GPT Credits
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- TRACK
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- Automated Reports & Alerts
- Integrations
- Scrape Customer Feedback
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- ANALYZE
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- Aspect-based Sentiment
- Topic & Theme Detection
- Pretrained AI Models
- 30+ Language Support
- Excel, PDF and PowerPoint Export
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- INSIGHTS
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- Executive Summary
- Personas
- Pain Points
- Usage Motivations
- 10+ others
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- ADVANCED
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- API
- Role-based Access
- User Logs
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- SUPPORT
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- Support Tickets (5 week-days SLA)
- Onboarding
- Account Manager
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- LEGAL
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- Custom Agreement
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Basic$ 49 /monthbilled monthly
- 3,000 queries/month
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- 3 keywords
- 5 links
- 1 Custom AI Model
- 15 GPT Credits
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- TRACK
-
- Automated Reports & Alerts
- Integrations
- Scrape Customer Feedback
-
- ANALYZE
-
- Aspect-based Sentiment
- Topic & Theme Detection
- Pretrained AI Models
- 30+ Language Support
- Excel, PDF and PowerPoint Export
-
- INSIGHTS
-
- Executive Summary
- Personas
- Pain Points
- Usage Motivations
- 10+ others
-
- ADVANCED
-
- API
- Role-based Access
- User Logs
-
- SUPPORT
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- Support Tickets (72-hour SLA)
- Onboarding
- Account Manager
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- LEGAL
-
- Custom Agreement
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Standard$ 179 /monthbilled monthly
- 12,000 queries/month
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- 10 keywords
- 15 links
- 3 Custom AI Model
- 30 GPT Credits
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- TRACK
-
- Automated Reports & Alerts
- Integrations
- Scrape Customer Feedback
-
- ANALYZE
-
- Aspect-based Sentiment
- Topic & Theme Detection
- Pretrained AI Models
- 30+ Language Support
- Excel, PDF and PowerPoint Export
-
- INSIGHTS
-
- Executive Summary
- Personas
- Pain Points
- Usage Motivations
- 10+ others
-
- ADVANCED
-
- API
- Role-based Access
- User Logs
-
- SUPPORT
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- Support Tickets (48-hour SLA)
- 1 hour onboarding/month
- Account Manager
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- LEGAL
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- Custom Agreement
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Business$ 359 /monthbilled monthly
- 30,000 queries/month
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- 15 keywords
- 30 links
- 5 Custom AI Model
- 50 GPT Credits
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- TRACK
-
- Automated Reports & Alerts
- Integrations
- Scrape Customer Feedback
-
- ANALYZE
-
- Aspect-based Sentiment
- Topic & Theme Detection
- Pretrained AI Models
- 30+ Language Support
- Excel, PDF and PowerPoint Export
-
- INSIGHTS
-
- Executive Summary
- Personas
- Pain Points
- Usage Motivations
- 10+ others
-
- ADVANCED
-
- API
- Role-based Access
- User Logs
-
- SUPPORT
-
- Support Tickets (48-hour SLA)
- 2 hours onboarding/month
- Account Manager
-
- LEGAL
-
- Custom Agreement
Includes custom contracts, flexible payment options, a dedicated account manager, role-based access controls, and full API usage. Contact us to learn how Kimola can support your organization at scale.
Compare all the features and choose the one that suits you the best.
The total number of queries available per billing period. Each analyzed data row with up to 500 characters counts as one query. Rows over 500 characters are counted as one query for every 500 characters.
All plans include one-time GPT Credits to explore insights like Personas, Usage Motivations, and Pain Points. They don't renew monthly, but no worries, they never expire, and you can always buy more whenever you need.
Find out how Kimola can improve your feedback analysis process.
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Product Feedback Analysis
Uncover customer needs, likes, and dislikes from product reviews and feedback.
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E-commerce Feedback Analysis
Analyze customer reviews and ratings to optimize online shopping experiences.
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Social Feedback Analysis
Extract insights from social media conversations and online discussions.
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Open-ended Survey Analysis
Make sense of free-text survey responses with AI-powered analysis.
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Chatbot and Call Center Conversational Analysis
Understand customer sentiment and concerns from chat and call transcripts.
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Employee Feedback Analysis
Identify workplace trends and employee sentiment from internal feedback and reviews.
Frequently Asked Questions
About Plans & Pricing
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Can I cancel my subscription anytime?
Yes, you can cancel your subscription, downgrade or upgrade your plan at any time.
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Is my data safe?
Our servers are located in an ISO 27001 certificated, PCI DSS compliant data center. All data disks are replicated in a network which is secured behind a firewall.
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What types of payment do you accept?
All Kimola services accept credit card payments (Visa, Mastercard, American Express). Invoice payment is available in custom plans.
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I need a larger package, can you help?
We know that enterprise companies have different needs. For much more higher usage and invoice payment options, contact us.
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How does Kimola calculate queries?
The maximum number of queries allowed during a billing period is determined by the analysis of uploaded datasets. Each analyzed data row is considered a separate query. A data row, limited to 500 characters, results in a count of one query; however, surpassing this limit, such as having 501 characters, will be tallied as two queries. Read more.
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